Not knowing where to turn when you or someone you love struggles with substance use concerns is not an uncommon experience. However, numerous free resources are available to you, such as confidential hotlines. Often, these hotlines run 24 hours per day. Hotline staff are experts and can advise you on almost any question regarding addiction. They can discuss treatment options, discuss how to find treatment, and provide a sense of direction for the next steps you should take for yourself or a loved one.

Drug and alcohol hotlines are entirely confidential, and your identity will remain anonymous. The numbers are toll-free, and anything you say, and any records kept will also remain confidential. Calling a hotline to talk to an educated expert can be a significant first step when figuring out how to help yourself or someone you love, get support for a substance use concern.

Who Can Call an Addiction Hotline?

Anyone can call an addiction hotline! Whether it’s yourself or someone in your life, having the ability to talk through available options with a trained, non-biased expert can be incredibly beneficial. If you’re making an effort to do so, there is no wrong or right way to reach out to a hotline. Your courageous act to ask questions and seek guidance is something to take pride in. The advisors on the other side of the hotline call will guide you on the best action plan for you and your situation.

Free Alcohol and Drug Addiction Hotlines

See below for a list of free, confidential hotlines that stay active 24 hours per day, seven days per week:

  • Substance Abuse and Mental Health Services Administration (SAMHSA): Call 1-800-662-4357 to receive guidance and referrals to various treatment centers, groups, and community-based organizations offering addiction services. Counselors can speak in English or Spanish. 
  • National Suicide Prevention: If you or someone you love is in crisis, call 1-800-273-8255 to seek support in processing emotional distress and preventing suicide.
  • Northlake Recovery: Admissions advisors at Northlake Recovery remain available around the clock to meet you with confidential, compassionate, and knowledgeable care as you explore options for substance use concerns. Call 561-770-6616 to speak to someone today. 

Emergency Situations

Hotlines do not have the capacity to handle emergency scenarios. Therefore, it is critical to call 911 or go to the nearest emergency room if you or another person is in physical or emotional distress, such as an overdose.

Northlake Recovery: A Drug Rehab Facility

Feel free to reach out today if you’re ready to discuss available treatment programs at Northlake Recovery. Although it may feel overwhelming to take the first step in asking for help, please know that you are not alone. Our team is here to answer any questions you may have in seeking the support you deserve.