A decision to look for help for a substance abuse problem is always the best one, yet that does not suggest it’s easy. Yes, the end result of drug or alcohol therapy at Northlake Recovery is being sober but entering therapy takes guts and can be collaborated with all types of unknowns for clients and also their family members. Clients and families may experience a host of emotions, including complication as well as fear concerning just how to get the help they require: not only are they inquiring about the safety, security and success of treatment; they’re also wondering whether they will certainly have the ability to pay for the cost of treatment and whether they will qualify for admission to our facility to begin with.
For this reason, at Northlake Recovery we have designed our admissions process to be as clear and convenient as possible for prospective clients and their families. Our caring admission advisors are attentive to all of the common concerns and considerations that may pose obstacles to getting much-needed help for an addiction. They are here to answer questions about the admissions process, offer advice about available treatment options and assist clients and families in getting the substance abuse care they need, whether that care is at Northlake Recovery or elsewhere.
”Northlake Recovery saved my life. I went there in October of 2020, and I haven’t touched a substance since.ChrisSober since 18/10/2020
Our Promise to Clients and Families
Our promise to clients and their families, we believe anyone should be able to find the treatment they deserve. That’s our conviction, and we stand on it by offering an admissions process that offers clients and families the following assurances:
- Confidentiality — On behalf of prospective clients and families, Northlake Recovery admissions staff are careful to uphold only the most stringent state and federal guidelines around the privacy of protected health information. This strong commitment to your privacy continues throughout treatment and after, so that no matter where you find yourself along the full continuum of care we offer, you can rest assured your health information is secure with us.
- Transparency — At no time in the admissions process should you feel like you cannot ask questions that don’t get real answers. Our admissions department is trained to offer you clear, accessible information upfront about your various treatment options and what they entail in the way of provided services and costs.
- Needs-based Treatment Guarantee —We will do everything we can here at Northlake Recovery to make it possible for prospective clients to find treatment for a drug or alcohol addiction that meets their needs. There are instances when for various reasons, our rehab center may not provide the best treatment option for a client and their family, depending on factors like their care needs and health insurance and financial considerations. If/when our admissions criteria cannot accommodate a prospective client and their family, we are committed to pointing them in the direction of other addiction recovery resources that will better serve their particular needs.